If you've been injured due to an accident in a hotel, it can be a very traumatic experience. Accidents that happen during what is often meant to be a relaxing time will leave you not just physically hurt, but emotionally shaken as well. If this has happened to you and you’re looking to make a hotel accident claim, you're in the right place.

We handle a wide range of hotel accident claims, from slips and falls to more severe incidents. Our team is here to guide you through every step, helping you understand your rights, your options, and what you can expect from the legal process.

You don't have to navigate this challenging time alone. We're here to offer not just legal advice but also emotional support, making sure you're looked after from start to finish. So, if you're ready to take the first step towards a compensation claim, we're ready to help.

Hotels have what's known as a ‘duty of care’ towards their guests. This means they're legally required to take all reasonable steps to keep you safe while you're on their premises. In simple terms, it means the hotel must keep you safe from harm. This can include everything from making sure the floors are dry to prevent slips, to keeping any equipment in the hotel gym in good working order.

If they've failed in this duty and you've been injured as a result, you may have a legal basis for making a hotel accident claim for compensation.

If you've been injured in a hotel and believe it was due to their negligence, you've got every right to make a hotel accident claim for compensation. We're here to help you do so.

Building a strong case for your hotel accident claim involves gathering the right evidence. While we'll guide you through each step, it's good to know what you'll need to support your claim:

• Medical records: the first thing you should do after any accident is seek medical attention. Your medical records will serve as evidence of your injuries and are essential for your claim.
• Accident report: if possible, report the accident to hotel management and get a written report. This serves as an official record that the incident happened on their premises.
• Photographs: take photos of the accident scene, including any hazards that contributed to your accident. If possible, also take photographs of your injuries.
• Witness statements: if there were any witnesses to your accident, their statements can make a significant difference. Try to get their contact details.
• CCTV footage: hotels often have security cameras. If your accident was captured on camera, this could serve as compelling evidence.
• Expense receipts: keep track of any expenses you've had because of the accident. This could include medical bills, travel costs to medical appointments, or even costs for home care.
• Communication records: save any emails, texts or other correspondence between you and the hotel, including your original booking. This could help establish what the hotel knew and when.

Gathering this evidence might feel overwhelming, especially when you're dealing with the aftermath of an accident. But don't worry, you're not alone. We can assist you with this process, making sure you have all you need to build a strong case.

Being injured while staying in a hotel abroad can add an extra layer of emotional trauma. If you booked your holiday as a package deal through a UK-based tour operator, British law allows you to make a claim against the tour operator, even if the accident happened overseas. They're responsible for making sure hotels they partner with are safe, no matter where those hotels are located.

If you booked the hotel independently, you'll most likely need to make a claim under the laws of the country where the accident happened. This can be a bit more challenging, due to language barriers and unfamiliar legal systems. However, we have experience in handling international claims and can help you with this.

It's also worth noting that different countries have different time limits for making personal injury claims. While you generally have three years to make a claim in the UK, this period can be much shorter in other countries. As such, it's vital to act quickly if you've been injured abroad.

One more thing to consider is travel insurance. If you have a policy that covers personal injuries abroad, this can be a valuable resource. It may cover legal costs and even medical expenses, making the process a bit less stressful for you.

If you’re unsure about any aspect of this process, get in touch with Switalskis, and we’ll make it as straightforward as possible for you.

If you’re making a claim against a UK-based tour operator, you’ll generally have three years from the date of the accident to start legal proceedings. If you only realised you were injured sometime after the accident, the three-year period starts from the ‘date of knowledge’, which is the day you became aware of your injuries.

However, if your accident happened abroad, the time limits can vary depending on the country where the accident took place. Some countries have much shorter time frames in which you can make a claim. That's why it's so important to act quickly, especially if you were injured outside the UK.

Missing the deadline can mean losing your right to claim compensation, no matter how strong your case is.

Many people worry about the cost of making a hotel accident claim, but at Switalskis, we’re dedicated to making sure that nobody is stopped from pursuing justice due to legal fees. This is why most of our cases are handled on a no win, no fee basis. Also known as a conditional fee agreement, a no win, no fee agreement means you won't have to pay any legal fees upfront.

If your claim is successful, a percentage of your compensation will be a contribution to our fees. This percentage will be agreed upon before we start your case, so there won't be any surprises.

We'll discuss all of the potential funding options with you during our initial consultation to make sure you're fully informed before proceeding. Our aim is always to find an arrangement that best fits your needs.