The Business Lifecycle - Problem Solving

Business Lifecycle - Problem Solving

For smooth sailing

As a business grows, there are more employees, stakeholders, suppliers and customers to manage than before. This means that a dispute is likely to arise even with the best will in the world. It's rarely due to negligence but often just a mistake or misunderstanding, but once a dispute escalates, it needs careful handling. Our expert team of dispute resolution solicitors can help you manage business disputes and get the best outcome for your business.

Some common disputes we handle are:

Customer and product liability disputes

  • Product liability claims: Customers may seek damages if a product causes harm or injury, leading to expensive liability claims.
  • Service liability: For service businesses, disputes may arise if customers believe they suffered a loss or injury due to poor advice or negligence.

Customer disputes

  • Product or service quality: Customers might file complaints or lawsuits if products or services don't meet their expectations or cause harm.
  • Contractual disagreements: For service-based businesses, misunderstandings over the scope, pricing, or deliverables of projects can lead to disputes.
  • Data privacy concerns: With the increased amount of data and employees handling it, mistakes can easily lead to data mishandling or breaches.

Employee disputes

  • Wage and hour claims: Disputes over unpaid wages, overtime, or improper classification of employees as exempt or non-exempt.
  • Discrimination and harassment claims: As more employees join, the risk of claims related to discrimination, harassment, or wrongful termination increases.
  • Disputes over employment contracts: Employees may dispute non-compete clauses, non-disclosure agreements, or severance terms.

Supplier and vendor disputes

  • Contract breaches: Vendors may not meet terms of delivery times, quality standards, or pricing, leading to contract breaches and angry customers for you to deal with.
  • Payment disputes: As business volumes increase, so do transactions with suppliers, which can lead to disputes over-invoicing, delayed payments, or incorrect charges.

Learn more about the different types of dispute resolution

It's natural in the lifecycle of business to have disputes. In this video, director and head of business services, Sarah Naylor discusses the importance of setting up terms and conditions and supplier agreements correctly to avoid disputes.

She also covers what options are available if a dispute arises including:

  • Settlements
  • Small claims court
  • Litigation
  • Alternative dispute resolution methods
  • How to move forward after a dispute

Types of dispute resolution

Businesses have several options for resolving disputes, from informal negotiations to formal court proceedings. Below are the main types of dispute resolution methods commonly used by businesses.

Selecting the proper dispute resolution method depends on factors such as the issue's complexity, the relationship between the parties, and the desired outcome. Many businesses also include dispute resolution clauses in their contracts to specify the preferred approach should conflicts arise.

Negotiation is an informal method in which parties involved in a dispute discuss and attempt to reach a mutually acceptable resolution.

  • Advantages: It is usually the fastest, least expensive, and most flexible method. It allows parties to maintain control over the outcome and preserve business relationships.
  • Best for: Simple misunderstandings, contractual disagreements, or disputes where both parties are open to compromise.

What is the fee structure for commercial litigation services?

Understanding the costs involved in legal services is critical for any business. At Switalskis, we strive for transparency and clarity when it comes to our fee structure for commercial litigation services. Here are the various options you might consider:

  • Hourly rate: our commercial litigation solicitors may charge by the hour for their services. The rate will depend on the complexity of the case and the level of expertise needed.
  • Fixed fees: for some types of disputes or specific stages of the litigation process, we offer fixed-fee arrangements. This enables you to manage your budget more effectively, knowing in advance what specific services will cost.
  • Retainer basis: for ongoing or complex cases, you may choose to retain our services for a set period. Retainer fees generally offer a cost-effective way to manage longer-term legal needs.
  • Litigation funding: some clients opt for third-party litigation funding, where an external party agrees to finance the litigation in exchange for a share of the proceeds if the case is successful.

Before we begin any work, we provide a clear and comprehensive breakdown of potential costs associated with your case. We also keep you regularly updated on any changes to these estimates so that there are no surprises.

Solving Problems

Learn how to effectively manage disputes

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Read what our clients had to say about the help they received from Switalskis

To speak to one of our business services solicitors, call us today on 0800 1380 458, or get in touch via our form.

Our Business Services Solicitors

photo of Sarah Naylor
Sarah NaylorDirector and Solicitor
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Lyn ShepherdClient Co-ordinator
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Why Switalskis?

Starting and managing a business is a big job. Having a trustworthy solicitor on your side throughout gives you peace of mind that business risk is being taken care of. Our solicitors have been helping businesses to thrive for years. From ensuring their contracts are effective to resolving disputes, they act as an extension of your business.

Clarity in complexity

Starting up a business often requires complicated legal terminology and drafting of contracts. Our team of business solicitors pride themselves on offering transparent, easy-to-understand guidance, demystifying the law so you can make informed decisions.

Empathy at every step

We work as an extension of your team so our solicitors take the time to understand your objectives and vision. They then can offer tailored advice that aligns with your goals.

Expertise you can trust

With years of experience and a stellar track record in supporting businesses to grow, our business solicitors are some of the most skilled in the industry. We leverage this expertise to craft robust legal strategies, favourable contracts and compliant policies for your business.

Championing your rights

At Switalskis, your business is our priority. We work on your behalf, making sure you remain compliant with regulations and manage any business changes effectively and without risk.

Find out how Switalskis can help you

Our team of expert business solicitors at Switalskis are here to guide your business whether you are at day one or have been operating for years. We will work with you to ensure your business is given the advice it needs so you can thrive.

Call us today on 0800 138 0458 , or get in touch via the website.

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