Lyn is a central support for the business services team.

Lyn ensures a seamless client experience and efficient administrative support for the team. Her role involves engaging directly with clients, managing schedules, and facilitating effective communication to keep client relationships positive and productive. She also assists in the coordination of client-related tasks to support high-quality service delivery.

In addition to client interaction, Lyn provides essential administrative support to the business services team, from preparing presentations and reports to coordinating materials and communications for client meetings. This support allows team members to focus on service delivery while ensuring all client engagements are well-prepared and smoothly managed.

Client satisfaction is a core focus for Lynn. She actively gathers client feedback, addresses issues or concerns with efficiency and calm professionalism.

APPROACH

Lynn is highly personable with the skills to unravel any client query and get them the support they need. Her calm and patient approach ensures clients feel heard and understood, she has excellent communication skills and a deep understanding of what clients need.