Workplace safety: A cautionary tale
By Kelly Homar
In January 2023, Mrs F, a machine operator, experienced a workplace accident that highlights the importance of safety precautions in industrial environments.

While manoeuvring around a machine, she tripped over dolly wheels—low level wheeled trolly’s used to move heavy items —which she hadn’t noticed on the floor.
As she fell, she landed partially on the dolly wheels and hit her right thigh against a nearby machine fan. She instinctively tried to protect her previously injured left arm, and absorbed much of the fall’s force with her right arm, resulting in significant pain in her right shoulder.
Following the accident, Mrs F was helped by colleagues and first aiders and taken to rest in the First Aid room. Although she managed to drive home, she needed her husband to help her get inside the house due to the pain. Initially, she hoped that rest and pain medication over the weekend would be all that was needed, but persistent discomfort led her to consult her GP for further medical advice.
Medical consequences and recovery
The GP noted Mrs F had restricted movement in her right shoulder, prompting an x-ray referral. She was prescribed Naproxen and Omeprazole, to take alongside the Tramadol she was already taking for her pre-existing left arm condition. Despite her injuries, she returned to work the following Monday to avoid further impacting her work record. However, she struggled with the physical demands of her role and was given lighter duties for about a week.
The road to recovery
Her recovery process was challenging, with pain and weakness persisting for several months. Bruising on her right thigh and leg took weeks to subside, and movement in her right shoulder remained restricted for an extended period. She faced difficulties in performing daily tasks, needing help with basic activities like dressing and household chores.
Although Mrs F has seen gradual improvement, she continues to experience intermittent shoulder pain, particularly after extended use. Activities such as lifting, carrying, and stretching remain challenging, and she avoids strenuous tasks to prevent aggravating her condition.
Impact on work and personal life
Before the accident, Mrs F worked full-time and carried out physically demanding tasks. The accident temporarily restricted her ability to perform manual labour. In April 2023, she moved to a lighter role in the same company, which has been more manageable given her ongoing symptoms.
The accident also affected her personal and recreational life. A keen shooter and motorcyclist, she was unable to take part in these hobbies for an extended period. Although she’s now resumed these activities, she hasn’t yet returned to her previous level of involvement. Gardening, household repairs, and other physically demanding tasks remain difficult, requiring continued assistance from her family.
Workplace safety considerations
Mrs F’s experience underscores the critical need for effective health and safety measures in workplaces. Under UK Health and Safety law, employers have a duty to ensure that work environments are free from hazards that may cause injury. The Health and Safety at Work Act 1974 and the Management of Health and Safety at Work Regulations 1999 place an obligation on employers to assess and mitigate workplace risks.
In this case, the presence of dolly wheels in an area where employees walk presents a clear tripping hazard. According to the Workplace (Health, Safety and Welfare) Regulations 1992, employers must ensure that floors are kept free from obstructions that could lead to slips, trips, and falls. Additionally, the Health and Safety Executive (HSE) advises on maintaining clear walkways and providing adequate signage to warn workers of potential hazards.
To prevent similar incidents in the future, workplaces should implement the following measures:
- Hazard identification and risk assessment: Regular inspections should be conducted to identify potential tripping hazards like misplaced equipment.
- Clear walkways: Designated storage areas should be used for wheeled devices to ensure they do not obstruct employee movement.
- Signage and training: Employees should be made aware of workplace hazards through proper training and warning signs in high-risk areas.
- Prompt reporting and investigation of incidents: Employers should encourage workers to report hazards promptly and investigate accidents thoroughly to prevent recurrence.
Moving forward: A safer workplace for all
While Mrs F has shown resilience in managing her injuries, her case highlights the real consequences of preventable workplace accidents. By taking proactive steps to improve safety measures, employers can protect their workforce and reduce the risk of injuries that affect not only employees’ health but also their ability to work and enjoy daily life.
We thank Mrs F for allowing us to share details of her case.
Workplace safety is a shared responsibility—employers must uphold their legal obligations, and employees should remain vigilant about their surroundings. Together, these efforts create a safer, more productive work environment for everyone.
If you’ve been involved in an accident at work, call and speak to our friendly professionals. We’ll be happy to give you no obligation, confidential advice about your options. Call us on 0800 1380 458 or email help@switalskis.com
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