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Slip and fall at work: securing compensation for an injured worker

By Kelly Homar

Published In: Personal Injury

In March 2021, our client, a mail carrier employed by the Defendant, experienced a life-altering incident while performing their duties. Having started as a casual employee in November 2020, our client had just transitioned to a permanent role a few days before the accident.

woman with neck injury

Despite the demanding nature of the work, no personal protective equipment (PPE), such as safety shoes, was provided.

On the date of the accident, while descending the steps at one of the properties, our client slipped and fell, sliding to the bottom of the staircase. This unfortunate accident resulted in painful soft tissue injuries to their  neck, as well as pain in their left collarbone and arm.

After the accident, our team carefully reviewed the circumstances and identified several failures on the part of the employer:

  1. Inadequate Risk Assessments:
    The employer failed to conduct proper risk assessments under the Management of Health and Safety at Work Regulations 1999. Steps that could have prevented accidents like this one were not identified or implemented.
  2. Lack of Personal Protective Equipment:
    No safety shoes or other essential equipment were provided, breaching the Personal Protective Equipment at Work Regulations 1992.
  3. Neglect of Employee Safety:
    The employer did not establish a safe system of work or offer adequate training and guidance on the risks associated with delivering mail in potentially hazardous conditions.

By bringing these breaches to light, we were able to establish that the Defendant had failed to take reasonable care to ensure our client’s safety.

Our diligent efforts resulted in the Defendant making a settlement offer following disclosure of evidence. We secured compensation for our client, covering injuries, associated pain, and any losses incurred due to the inability to work while recovering.

This case highlights the importance of employers meeting their legal obligations to protect employees from avoidable risks. Ensuring proper safety measures, including providing suitable PPE and conducting regular risk assessments, is not just a regulatory requirement—it’s a fundamental duty of care.

Slips, trips, and falls are among the most common causes of workplace injuries in the UK. According to the Health and Safety Executive (HSE), these incidents account for a significant portion of non-fatal injuries each year. In the 2022/23 period, slips, trips, and falls on the same level made up 32% of non-fatal workplace injuries, equating to approximately 179,520 cases.

At Switalskis, we are dedicated to helping injured workers regain control of their lives. If you’ve experienced an accident at work and believe your employer may have been at fault, contact us today to learn how we can help. Call us on 0800 1380 458 or email help@switalskis.com

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Kelly has over 15 years’ experience in the legal sector. She is a Senior Associate Chartered Legal Executive in the Personal Injury department.

Senior Associate Chartered Legal Executive

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